1. Diagnose

Your EllaMD journey starts by submitting pictures, and filling out a simple survey.

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GOALS AND REGIMEN

In this survey you will be asked a series of questions that will allow us to assess your current skin care situation, any conditions you may have, and how your current regimen is performing.

We ask for the products you’re currently using so we can get the full picture of your skin care regimen, particularly the active ingredients you’re already using. Using our database of 100,000+ products and their active ingredients, we’re able to make much better recommendations for you. For instance, in some cases we’ve found people using products that cause them an allergic reaction without even knowing it!

SAY CHEESE

We need you to send us some recent pictures to accurately assess your current skin condition, so we can make a better treatment plan. Ideal photos are close up (showing pores), in natural light (not yellow), without any makeup on.


2. TREAT

EllaMD creates a custom treatment plan for you, generated by our expert dermatologists and data science. Our treatment plan for you is centered around our special personalized night cream, formulated uniquely for you.

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PERSONALIZED FORMULATION

We look at your skin goals, the active ingredients in your current regimen, information we’ve gathered about skincare in your geography, and information about what works for your ethnicity/complexion/skin type to create the perfect formulation, just for you!

Our board certified dermatologists use our proprietary software to create a personalized formulation for you. We use up to 25 different pharmaceutical grade active ingredients that are clinically proven to drive results. 
 

 

good skin takes time

It takes about 1 week from the time you submit your information to receiving a formula. It takes us about 3 days to create a treatment plan and make your formulation. After creation, your formula should arrive in 2-3 business days via USPS. 


3. IMPROVE

Use your EllaMD lotion after cleansing your face each night. We’re committed to your great skin; we’ll work with you to keep reassessing, and send a new reformulation every 1 to 2 months.

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YOUR FIRST MONTH

Apply your personalized EllaMD cream to your face every evening. Dot it on several areas of your face and gently rub it in, prior to applying any of your other products. 

SECOND MONTH ONWARD

We’ll check in with you every month, and update your formulation as needed every month or two.

FEEL GREAT?


Awesome! Share your EllaMD love: #ellaMD

DON’T FEEL GREAT?

Let us know right away and we’ll get you fixed right up: support@ellamd.com.